Fontainhas, Panaji, Goa-403001 | +918322221122

CANCELLATION POLICY

CANCELLATION POLICY

If cancelled before 7 days: 85% refund, Between 7days-72hrs: 50% refund, Less than 72hrs or No-Shows: No refund.

No refund against cancellations/No show for booking between 20th December to 5th January and Diwali and other busy periods.

OTHER POLICIES

All special requests are subject to availability at the time of check-in or booking.

It is mandatory for guests to present valid photo identification and address proof upon check in or use of Wifi.

The Credit Card Holder must be one of the travelers.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

To make modifications or cancellations please contact us directly at the listed email addresses or phone numbers before 7 days.

Your Credit card will be charged as Tan Estate .

Jacuzzi Disclaimer

1. The use of the Jacuzzi is for registered hotel guests and salon clients only.
2. All users must sign in at salon reception before using the Jacuzzi.
3. Children below the age of sixteen (18) years are prohibited from using the Jacuzzi.
4. Minimum dress code requirements include shorts / swim wear.
5. Smoking and the consumption of food and beverage in the Jacuzzi is not permitted.
6. Stop Sitting in the Jacuzzi immediately and inform a member of our staff if you feel faint, nauseous or dizzy.
7. Elderly persons, pregnant women, persons suffering from heart disease, diabetes, high/low blood pressure should not use the Jacuzzi without prior medical consultation and permission from their physician. We recommend that you consult your physician before you use these facilities.
8. The hotel is not responsible for the loss, damage or theft of personal effects.
9. All persons using the Jacuzzi do so at their own risk. The hotel will not be responsible for any accident, death or injury that may occur as a result of using the same.
10. The hotel reserves the right to make changes from time to time to any of the above rules and regulations, so please check here frequently.